Terms of Service

OVERVIEW

Welcome to Wespaw Pets.

These Terms of Service (“Terms”) explain the rules and conditions that apply when you access or use our website, online store, products, and related services.

Throughout these Terms, the words “we,” “us,” and “our” refer to Wespaw Pets.

By visiting our website, browsing our products, placing an order, or using any part of our services, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, please do not access or use our services.

SECTION 1 - ACCOUNT ACCESS & CUSTOMER INFORMATION

When using our website or purchasing products, you may be required to provide certain information, including your name, email address, payment details, and shipping information.

You agree that:

  • All information provided is accurate, complete, and current
  • You are responsible for keeping your account information secure
  • You are responsible for activities completed through your account

You may not use another person’s account, provide false information, or attempt to gain unauthorized access to our services.

SECTION 2 - OUR PRODUCTS

At Wespaw Pets, we carefully select products designed to support pets and their owners.

We make reasonable efforts to display accurate product descriptions, images, and details. However, product colors, appearance, or dimensions may vary slightly depending on your device settings or display quality.

Product availability, pricing, and descriptions may change at any time without prior notice.

We reserve the right to:

  • Update or discontinue products
  • Limit quantities available for purchase
  • Refuse orders when necessary

SECTION 3 - ORDERS & PURCHASES

Submitting an order through our website represents your request to purchase products from Wespaw Pets.

Orders are only considered accepted after payment has been successfully processed and we provide order confirmation.

We reserve the right to cancel or refuse any order for reasons including:

  • Product availability issues
  • Payment problems
  • Suspected fraudulent activity
  • Incorrect pricing or product information

If your order is changed or canceled, we will attempt to notify you using the contact information provided during checkout.

All returns and refunds are handled according to our Return & Refund Policy.

Products purchased from Wespaw Pets are intended for personal use and are not permitted for unauthorized resale.

SECTION 4 - PRICING & PAYMENT INFORMATION

All prices displayed on our website are subject to change without notice.

The final price charged will be the price shown at checkout when your order is submitted.

Prices may not include:

  • Shipping fees
  • Applicable taxes
  • Customs charges or import fees

You agree to provide accurate billing and payment information when completing a purchase.

By submitting payment details, you confirm that:

  • You are authorized to use the payment method provided
  • Your payment information is accurate
  • You agree to pay all charges associated with your order

SECTION 5 - SHIPPING & DELIVERY

Wespaw Pets works with trusted shipping partners to deliver orders efficiently.

Delivery times provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs procedures
  • Events outside our reasonable control

Once an order has been transferred to the shipping carrier, responsibility for delivery may be subject to the carrier’s terms and policies.

Please review our Shipping Policy for additional details.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Wespaw Pets website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Text
  • Graphics
  • Website design
  • Marketing materials

is owned by Wespaw Pets or its partners and protected by applicable intellectual property laws.

You may use our website only for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, sell, or use any website content without our prior written permission.

SECTION 7 - THIRD-PARTY SERVICES

Our website may include links, tools, or services provided by third parties.

These third-party services are provided independently, and Wespaw Pets does not control or guarantee their content, availability, or performance.

Your use of third-party services is at your own discretion and subject to the applicable third-party terms.

SECTION 8 - PRIVACY & PERSONAL INFORMATION

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy.

By using our services, you acknowledge that your information may be processed by service providers necessary to complete transactions, fulfill orders, provide customer support, and improve our services.

SECTION 9 - CUSTOMER FEEDBACK

If you submit reviews, comments, suggestions, photos, or other content to Wespaw Pets, you grant us permission to use such content for business purposes, including marketing, improving products, and enhancing customer experiences.

You confirm that:

  • You own the content you submit
  • Your content does not violate the rights of others
  • Your submission does not contain unlawful or harmful material

We reserve the right to remove content that violates these Terms.

SECTION 10 - PROHIBITED ACTIVITIES

You agree not to use our website or services for:

  • Illegal activities
  • Fraudulent transactions
  • Misrepresentation of identity
  • Attempts to harm or disrupt website operations
  • Uploading harmful software or malicious code
  • Violating intellectual property rights

We reserve the right to restrict access or terminate accounts that violate these Terms.

SECTION 11 - DISCLAIMER

Wespaw Pets provides products and services on an “as available” basis.

While we strive to provide accurate information and quality products, we do not guarantee that:

  • Website content will always be error-free
  • Products will meet every individual expectation
  • Website access will always be uninterrupted

To the maximum extent permitted by law, Wespaw Pets disclaims warranties not expressly stated in these Terms.

SECTION 12 - LIMITATION OF LIABILITY

To the fullest extent allowed by applicable law, Wespaw Pets shall not be responsible for indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Delays or interruptions
  • Third-party services

Our total liability shall be limited to the amount paid by the customer for the applicable purchase.

SECTION 13 - INDEMNIFICATION

You agree to protect and hold harmless Wespaw Pets, its affiliates, employees, partners, and service providers from claims, damages, or expenses resulting from:

  • Your violation of these Terms
  • Your misuse of our services
  • Your violation of applicable laws or third-party rights

SECTION 14 - CHANGES TO THESE TERMS

We may update or modify these Terms from time to time.

The latest version will always be posted on this page.

By continuing to use our website after updates are published, you agree to the revised Terms.

SECTION 15 - GOVERNING LAW

These Terms and any related agreements shall be governed by applicable laws in the jurisdiction where Wespaw Pets operates.

Any disputes relating to these Terms shall be handled through the appropriate courts within the applicable jurisdiction.

SECTION 16 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

Wespaw Pets
44-05 Queens Blvd
Sunnyside, NY 11104
United States

Phone: +1 718-706-8100

Email: service@legitimend.com

Thank you for choosing Wespaw Pets.

We appreciate your trust and are committed to providing reliable products and a positive experience for pets and their families.