Last Updated: July 21, 2026
At Wespaw Pets, protecting your privacy is one of our top priorities.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or interact with our services.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us provide a better shopping experience, process orders, and improve our services.
Information You Provide Directly
When you interact with Wespaw Pets, you may provide information such as:
- Full name
- Email address
- Shipping address
- Billing information
- Phone number
- Payment details
- Order information
- Messages sent to customer support
This information may be collected when you:
- Place an order
- Subscribe to updates
- Contact our support team
- Participate in promotions or surveys
Information Collected Automatically
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Website activity
- Pages viewed
- Shopping preferences
- Cookie and similar technology data
This information helps us understand how visitors use our website and improve the overall customer experience.
2. How We Use Your Information
Wespaw Pets uses collected information for purposes including:
Order Processing & Fulfillment
We use your information to:
- Process payments
- Confirm purchases
- Arrange shipping
- Provide tracking updates
- Handle returns and customer requests
Improving Our Services
Your information helps us:
- Improve website performance
- Develop better products
- Understand customer needs
- Create a more convenient shopping experience
Customer Communication
We may use your contact information to:
- Respond to questions
- Provide order updates
- Send important service announcements
- Share promotional messages when you have provided consent
Security Protection
We use information to:
- Detect suspicious activity
- Prevent fraud
- Protect our website and customers
3. Protecting Your Personal Information
We take reasonable security measures to protect your personal data.
Our security practices include:
Secure Transactions
Payment information is processed through trusted payment providers using encrypted technology designed to protect sensitive information.
Limited Access
Personal information is only accessible to authorized employees, service providers, and partners who need it to perform necessary business functions.
Payment Information Protection
Wespaw Pets does not store complete credit or debit card information on our own servers after payment processing.
4. Sharing of Information With Third Parties
Wespaw Pets does not sell or rent your personal information to third parties.
However, we may share limited information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Customer support services
- Analytics providers
- Marketing platforms
These partners only receive information necessary to provide their services.
5. Advertising & Analytics Technologies
We may use third-party tools that help us understand customer behavior and provide more relevant content.
These technologies may include:
- Cookies
- Tracking pixels
- Analytics tools
- Advertising technologies
Third-party providers may collect information about your activity on our website and other websites according to their own privacy policies.
You may manage advertising preferences through your browser settings or the privacy controls provided by these services.
6. Cookies Policy
Wespaw Pets uses cookies and similar technologies to improve website functionality.
Cookies are small data files stored on your device that help websites remember information about your visit.
We use cookies for:
Essential Cookies
Required for basic website operations, including:
- Shopping cart functionality
- Checkout processing
- Account features
Performance Cookies
Used to understand:
- Website traffic
- Visitor behavior
- Website improvements
Marketing Cookies
Used to provide more relevant advertisements and measure marketing performance.
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
7. Third-Party Websites
Our website may contain links to external websites or services.
These third-party websites operate independently and have their own privacy policies.
Wespaw Pets is not responsible for the privacy practices, security, or content of external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
8. California Privacy Rights (CalOPPA)
For California residents, Wespaw Pets follows applicable privacy requirements.
You may have rights regarding your personal information, including:
- Requesting access to personal data
- Requesting correction of inaccurate information
- Requesting deletion of certain information
- Managing marketing communications
Our Privacy Policy is available through a clearly visible link on our website.
If you wish to update your personal information, please contact us using the information below.
9. Children’s Privacy
Wespaw Pets does not knowingly collect personal information from children under the age of 13.
Our website and services are intended for users who can legally make purchases or have appropriate parental permission.
If you believe a child has provided personal information without authorization, please contact us and we will take appropriate steps to remove the information.
10. Data Security & Breach Notification
We take reasonable steps to protect your personal information.
In the unlikely event of a security incident involving customer information, we will take appropriate actions, including:
- Investigating the issue
- Taking steps to secure our systems
- Providing notifications when required by applicable laws
11. Email Communications (CAN-SPAM Compliance)
We may use email communication to provide:
- Order confirmations
- Shipping updates
- Customer service responses
- Product announcements
- Promotional offers (when permitted)
We follow applicable email marketing regulations.
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Wespaw Pets
44-05 Queens Blvd
Sunnyside, NY 11104
United States
Phone: +1 718-706-8100
Email: service@legitimend.com
Thank you for trusting Wespaw Pets.
We are committed to protecting your privacy while providing a safe, reliable, and enjoyable shopping experience for you and your pets.